Terms of Service

These Terms of Service (the “Terms”) are an agreement between you and [Legal entity name] (“Ambrion”, “we”, “us”), of [Address]. They apply to the Ambrion website, the web app, the Ambrion apps for phones, and everything we offer through them (together, the “Service”).

When you create an account you are asked to confirm that you agree to these Terms and the Privacy Policy. By confirming, or by using the Service in any other way, you accept both. If you do not agree, do not use the Service. Using your learning data to train and improve AI is a separate, optional choice that is off unless you turn it on (see section 5).

You must be at least 16 years old to use the Service. If the law where you live sets a higher age for agreeing to the processing of your personal data or for entering into a contract like this one, you must meet that age instead.

You must also be able to form a binding contract, and not be barred from using the Service under the laws that apply to you.

You can create an account with an email address and password or by continuing with Google. Give us accurate information and keep it up to date.

Keep your password private and do not share your account. You are responsible for everything done through your account. If you think someone else has accessed it, tell us straight away at [Contact email].

One account is for one person. Accounts cannot be sold or transferred.

Ambrion helps you learn a language through reading, listening, writing, speaking and vocabulary practice, and helps you prepare for exams such as the TCF Canada. Much of the Service is powered by artificial intelligence, including:

• feedback and corrections on what you write and say;
• transcripts of your speaking recordings;
• scores, rubric marks and level estimates (for example CEFR levels and NCLC ranges);
• practice texts, questions, audio and voices that we generate;
• choosing what you practise next.

What the AI cannot promise

AI output can be incomplete, inaccurate or inconsistent, and the same answer may be judged differently on different days. Check anything important against another source.

Scores and levels are practice estimates. Any score, level, range or prediction in the Service is an estimate made to guide your practice. It is not an official TCF, TEF or other exam result, it does not predict or guarantee the result you will get, and it must not be used as evidence of your language ability for immigration, study, work or any other official purpose.

Ambrion is independent. We are not affiliated with, endorsed by or approved by France Éducation international, CCI Paris Île-de-France, Immigration, Refugees and Citizenship Canada, or any other exam body or government. Exam names are used only to describe what you can practise for.

Changes to the Service

We improve the Service all the time. We may add, change or remove features, content and exams, and some features may be marked as early or experimental. If we remove something important that you have paid for, we will tell you in advance where we reasonably can.

“Your content” means everything you put into the Service: your answers, writing, recordings, notes, saved words, and messages or feedback you send us. You keep ownership of your content.

You give us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, transcribe, analyse, adapt and create derivative works from your content, and to let our service providers do so on our behalf, in order to:

• provide, maintain and secure the Service for you;
• improve the Service, and, only if you have turned on AI training, train, evaluate and improve AI models, as described in section 5 and the Privacy Policy;
• develop new features and services.

This licence ends when you close your account, except that (a) we may keep content for as long as the Privacy Policy allows or the law requires, and (b) AI models already trained or tuned using de-identified data from your content may continue to be used, because what a model has learned cannot be removed from it.

You promise that you have the right to submit your content, and that it does not infringe anyone’s rights. Please do not include other people’s personal information, or your own sensitive information, in what you write or record.

When you use the Service, you agree not to:

• break the law, or help anyone else to;
• upload content that is unlawful, hateful, harassing, sexually explicit, or that infringes someone else’s rights;
• record or submit other people’s voices or personal information without their permission;
• try to get into accounts, systems or data that are not yours, or test, probe or break our security;
• overload, disrupt or interfere with the Service, including by sending automated traffic;
• scrape, copy or extract content, questions or AI output in bulk, or use them to build a competing product or train other AI models (this does not limit the third-party text described in section 9);
• reverse engineer the Service, except where the law allows it;
• resell, share or sublicense access to the Service;
• pass off AI feedback or level estimates from Ambrion as official exam results.

Ambrion Plus is a subscription that unlocks the whole Service. It comes as a monthly plan, a 3-month exam pass and a yearly plan. They include the same features and differ only in how often you are billed and what you pay.

The free trial

• Every plan starts with a 7-day free trial. To start it you need to give a payment card (or, on iPhone, pay through the App Store). Nothing is charged during the trial.
• The free trial is offered once per person. One trial per account, across the website and the apps, and one per payment card. If your account or your card has already had a trial, you can still subscribe, but without a trial, and we may cancel a second trial before anything is charged.
• If you do not cancel before the trial ends, your plan starts and the first payment is taken on that day. We remind you before the trial ends.

Renewal and payment

Your plan renews automatically. At the end of each billing period (a month, 3 months or a year, depending on the plan you chose) your subscription renews and you are charged the plan’s price for the next period, until you cancel. We show the price and the billing period before you start the trial or pay.

Prices are in US dollars or Canadian dollars, as shown at checkout, plus any taxes that apply where you live. If we change the price of your plan, we will tell you in advance, and the new price applies from your next renewal after that notice. If a payment fails, we or our payment provider may try again, and access may end until the payment is made.

Cancelling

You can cancel any time. On the website, open Manage plan in your Profile. On iPhone, manage your subscription in the App Store. When you cancel, the plan does not renew, and you keep access until the end of the trial or of the period you already paid for. We do not refund the unused part of a period, except where the law requires it. When access ends, your progress and history stay in your account and you can subscribe again.

Refunds

If you are given a refund, or a payment is reversed (for example through a chargeback), the subscription it paid for ends at once and so does your access to Ambrion Plus. Nothing in these Terms limits any right to a refund or withdrawal that the law gives you.

Who processes payments

Payments on the website are processed by Stripe, our payment provider. We do not see or store your full card number. Purchases made in the App Store are processed by Apple and follow Apple’s terms and payment rules, including its rules on cancellations and refunds; ask Apple for a refund of an App Store purchase.

Some cards include text from other sources: passages and sentences from Wikipedia, information from Wiktionary, and example sentences from Tatoeba and the Leipzig Corpora Collection. Some practice material is also based on public news and information. Each card credits this text under the card: it names the source, links to its licence or terms (for example CC BY-SA 4.0 or CC BY 2.0 FR), and says “Adapted from” when we changed the text.

Text that stays under its own licence

Third-party text stays under its own licence. By “third-party text” we mean only the source text a card credits, such as a Wikipedia passage or sentence, or a Tatoeba or Leipzig example sentence. You may use that text as its licence or terms of use allow. For that text, its licence overrides the restrictions in sections 7 and 10, and we do not use technical measures to stop you copying it. A licence covers a source’s text, not facts such as which words share a root.

Where we adapted text licensed under CC BY-SA 4.0, for example a shortened Wikipedia passage or a simpler rewrite of a Wikipedia sentence, we share the adapted text of that material under CC BY-SA 4.0 too, as that licence requires. This covers only the adapted text itself, not the questions, notes or explanations around it.

Everything else is ours

The rest of each card and of the Service belongs to us under section 10, and these Terms apply to it in full. This includes:

• questions and exercises, answers and their explanations;
• notes, rules and explanations on cards, for example grammar contrasts and nuance notes;
• the words we chose for a card, for example for collocation and word-family cards;
• translations and glosses we wrote, and audio we generated;
• the design of the cards, and the selection and arrangement of our catalogue.

The Service relies on other companies, for example to host it, to let you sign in with Google, and to run AI models. The companies that handle personal data for us are listed in the Privacy Policy. Links to other websites are provided for convenience; we are not responsible for their content or practices.

The Service, including its software, design, text, exercises, audio, the Ambrion name and logo, belongs to us or our licensors and is protected by law. Apart from your content and the third-party text described in section 9, you may not copy, change, distribute or sell any of it.

We give you a personal, limited, non-exclusive, non-transferable and revocable permission to use the Service for your own language learning, in line with these Terms.

If you send us ideas or suggestions, we may use them without any obligation to you.

You can stop using the Service and ask us to close your account at any time by writing to [Contact email], or with the account tools in the app where they are available. Closing your account also stops any use of your data for AI training.

We may suspend or close your account, or limit what you can do, if you break these Terms, if we have to by law, or if your use puts other people or the Service at risk. Where it is reasonable, we will tell you first and give you a chance to fix the problem.

Sections of these Terms that by their nature should continue after your account is closed (including sections 6, 10, 12, 13 and 14) continue to apply.

To the extent the law allows, the Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not promise that the Service will be uninterrupted, error-free or secure, that AI output will be accurate, or that using the Service will lead to any particular exam result, level or immigration outcome.

Nothing in these Terms limits rights you have as a consumer that cannot be limited by contract under the law where you live.

To the extent the law allows, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, opportunity or goodwill, arising from or related to the Service or these Terms, even if we were told such loss was possible.

To the extent the law allows, our total liability for all claims related to the Service or these Terms is limited to the greater of (a) the amount you paid us for the Service in the 12 months before the claim arose and (b) 100 US dollars.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited by law, such as liability for death or personal injury caused by negligence, or for fraud.

These Terms and any dispute arising from them or from the Service are governed by the laws of [Governing law / jurisdiction], without regard to its conflict-of-laws rules. The courts of [Governing law / jurisdiction] have jurisdiction, unless the law where you live gives you the right to bring a claim in your local courts.

If you have a concern, please contact us first at [Contact email]. Most problems can be solved quickly that way.

We may change these Terms, for example when we add features, start paid plans, or when the law changes. The date at the top shows when they were last updated. If a change is material, we will tell you in advance by email or in the Service, and where the law requires it we will ask you to agree again.

If you keep using the Service after a change takes effect, you accept the new Terms. If you do not agree, stop using the Service and close your account.

[Legal entity name], [Address]. Email: [Contact email]. For questions about your data, see the Privacy Policy.